Business Management & Service Excellence
professional
Learn to embrace diversity, apply emotional intelligence, and build resilience in a dynamic service environment.
Explore current trends, develop adaptive learning strategies, and manage diversity for improved organisational growth.
Equip yourself with the tools to lead, communicate, and implement successful change in organisations.
Human Resources
Design age-friendly workplaces using job redesign, supportive practices, and government initiatives to retain older workers effectively.
Learn about voluntary exit policies and impact measurement to support organisational performance and operational processes.
Learn to identify, manage, and mitigate project risks to ensure successful project delivery.