Courses

Discover various AI platforms to create personalised content, automate campaigns, and optimise marketing.

Understand how AI chatbots transform engagement, personalise customer journeys, and elevate service standards across touchpoints.

Gain skills in active listening, multicultural communication, and ethical practice while exploring modern counselling techniques.

This three-day course on the Fundamentals of the Personal Data Protection Act seeks to deepen participants’ understanding of the PDPA.

Learn how to identify hazards, implement control measures, and ensure compliance with WSH regulations for a safer work environment.

Unlock the skills to enhance customer experiences, build strong service personas, and resolve challenges.

Explore strategies for job redesign and career facilitation to drive employee growth and organisational success.

Explore Singapore’s AI governance, ethics, and regulations through real cases to strengthen responsible tech leadership.

Learn to analyse lease agreements and apply dispute resolution mechanisms aligned with FTIC principles.