Human Resources
professional
Adapting the Workplace for an Aging Workforce: Strategies for Job Redesign and Accommodation
Design age-friendly workplaces using job redesign, supportive practices, and government initiatives to retain older workers effectively.
Leadership
professional
Personal Effectiveness (Level 4)
Master effective communication, strategic planning, and leadership influence to drive organisational success.
Human Resources
professional
Voluntary Exit Management (Level 4)
Learn about voluntary exit policies and impact measurement to support organisational performance and operational processes.
Food Services
vocational
Customer Service Excellence (Level 3)
Learn how to improve service delivery, build strong customer rapport, and develop effective coaching plans to elevate service excellence.
Business Management & Service Excellence
professional
Manage Project Risk
Learn to identify, manage, and mitigate project risks to ensure successful project delivery.
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